Check your symptoms, visit NHS 111 online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Your pharmacist can help with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. Pharmacist help, including a local pharmacy search tool.
Fill out a simple online form to get advice and treatment by the end of the next working day. Messages will not be read Monday to Friday between the hours of 6pm to 9am. Please contact 111 during out of hours or 999 if this is an emergency.
Our receptionists have completed Care Navigator training to ensure they have the additional skills to signpost patients and ensure they are allocated the correct appointment.
We have sometimes found that a patient will request to see a GP when the GP is not really the best person to see. Patients could be seen and treated faster by a nurse or a physiotherapist for example. In some cases, the GP practice might not be the right place at all for the query. That is where 'Active Signposting' or 'Care Navigation' as we call it comes in.
Our receptionists will therefore ask why you need an appointment. This is to help you get the right service faster.