Latest News

Arriving for your appointment

As our waiting room is small we are putting a few more changes in place to help keep patients and staff safe.

Please try not to arrive too early for your appointment. Please try to come alone, unless of course you need a carer or to bring a child with you.

When you arrive for your appointment please ring us from outside the building or in your car, if you have no phone please come in and speak to reception.

We will let the clinician know you have arrived, they will then ring you back when they are ready for you to come in and let you know which room to go to. Texts can also be sent.

We have been trying this and a few other options for a couple of weeks and feel this process is the safest and most streamlined.

If you are not in your car, the weather is bad or you are unable to wait outside we will of course make sure you can wait inside.

Face Coverings

From 15th June - To help prevent the spread of COVID19 and protect both our staff and patients we are now asking anyone who attends the practice to wear a face covering, please ensure this is on before entering the practice.

This does not need to be surgical face mask it can be any form of covering as long as it covers your mouth and nose.

Dr Peter Lawrence

We are pleased to introduce Dr Peter Lawrence. Dr Lawrence has joined us as a GP Partner here at Brotton Surgery.

Some patients may recognise Dr Lawrence from 2017/2018 when he was here for a year during his GP training.

Welcome to the Brotton Surgery Team Dr Lawrence
.

PL

Prescription Phone line

Our prescription phone line number is changing to 01287 393123 from 31st Janaury 2020. The opening times will remain the same.

Care Quality Commission (CQC)

The CQC are the independent regulator of health care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care.

On 7th January 2020 we had our planned CQC review. This involved us submitting information beforehand and then a phone call with a CQC inspector. Following this it was decided by the CQC that they have no concerns and will complete another annual review next year. Our full report from our last inspection was published in January 2019, we were rated as good in all areas and outstanding for older people, is available here:

https://www.cqc.org.uk/location/1-541130731

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